Category Archive: FAQ

RoboForm Conflict with Jot+ Notes

We’ve received a lot of reports recently about strange behavior in Jot+ Notes 3.6.0 – unable to access child notes, sudden duplication of notes, etc. The common feature is that all of these users have RoboForm 7.x installed.

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Jot+ Notes and Windows 7

Users currently using Windows 7 or planning to migrate to Windows 7 will be pleased to know that Jot+ Notes 3.6.0 installs and works fine under Windows 7.

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Jot+ Notes and Wine

While there is no native version of Jot+ Notes for the Linux/Unix or MacOS platform, that does not mean you have to do without your Jot+ Notes!

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Digital Signatures

Since May 2006, all King Stairs Software products (applications and installers) are digitally signed.

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Entering Accented Characters

If you need to enter accented characters into a Jot+ Notes note, such as Ç ü ñ, there are two options available:

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Moving myTasks to Another Computer

If you wish to move myTasks to a new computer, this is the procedure to follow.

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Where Is My License?

You’ve purchased a license for Jot+ Notes or myTasks and expect it to arrive via e-mail, and it hasn’t. Why? Here are some of the main reasons, with solutions:

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Jot+ Notes Import/Export Formats

Jot+ Notes and Jot+ Convert between them support a wide variety of file formats for import and export.

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Message Dialog Sounds

Message dialogs used in King Stairs Software products will play a sound as they are displayed to get the user’s attention.

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Jot+ Notes Backup

This topic covers which Jot+ Notes-related files you may wish to backup, and which files can be ignored.

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Printing Indented Notes/Titles

Q. In Jot+ Notes, How can I print notes such that child notes are indented relative to their parent?

Q. How can I print the note titles so it resembles the title pane hierarchy?

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Upgrading from Jot+ Notes 2.x

Upgrading from Jot+ Notes 2.x to Jot+ Notes 3.x is overall straightforward, but there are some issues to be aware of:

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Reinstalling Software

If you have a new computer or are rebuilding your existing one after a hard disk failure, you will need to re-install Jot+ Notes and/or myTasks . The procedure is pretty painless:

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Cannot Modify Notefile

Symptom: A notefile is opened normally, but the user is unable to edit notes, add new notes, or delete/rename notes. In the Jot+ Notes status bar you will see RO for read-only.

Cause: There are a number of possible causes for this problem, each with different solutions:

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Sorting Notes by Date

By default Jot+ Notes does not support sorting notes by a date, but this can be worked around…

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How To Download a File

To download a file from this (or any website), you can follow this simple procedure:

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Shareware and Freeware

Shareware and Freeware are two common terms defining how software is distributed.

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Moving Jot+ Notes To Another Computer

If you need to move Jot+ Notes from one machine to another, this is the procedure you should follow:

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Upgrade Policy

King Stairs Software has a simple (and we think very fair) policy for handling updates and upgrades.

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Submitting a Problem Report

This FAQ covers the recommended procedure for reporting a bug. It applies to all King Stairs Software products, but could easily be generalized for all software products.

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